F.A.Q.

F.A.Q. for buyers of our products

Delivery
Worldwide by airmail

How to buy?
Please send an e-mail with code (nn-nnnn-nn) and title of an artwork or item and we’ll reply as soon as possible.
Don’t forget to write your country for correct shipping cost.

Payment
- moneybookers.com
- direct account payment (for higher amounts)
- PayPal, cash, credit cards

Contact
There’s no automated sale nor virtual shopping cart. You’ll be in direct contact with the owner of artworks by e-mail regarding your purchase.

This is a first hand sale from our private collection – there are NO gallery commissions.

NEW: More valuable artworks can be seen under special circumstances only.
Our paintings are on safe locations and can’t be accessed on hourly bases.

F.A.Q. for sellers of paintings

Ivan or Josip Generalic Artworks
If you are interested in selling an oil on glass, canvas or similar artwork made by Ivan or Josip Generalic:
- contact us by e-mail
- attach photographs of the paintings you own (.JPG format) or enclose links to them
- include quality photo of the artwork, minimum 1024×768px, 75 dpi
- include closeup photo of the signature
- include photo of the back of the painting
- describe the proof of ownership (ie. invoice, gift certificate…)
- include description about art’s general condition, dimensions, technique, year, your expected price

We do not guarantee immediate purchase or purchase at all.

Other artists’ artworks
We do not buy any other artist’s artworks.

F.A.Q. about evaluating

Evaluation of artworks made by Ivan or Josip Generalic you own
Please browse our on-line art shop and download available PDF catalogue where we have put a lot of prices. Hopefully you will have a rough estimate of the artwork you own.

Certificates
We do not issue any certificates with estimated values.

Evaluation of artworks made by other artists
We do NOT evaluate other artist’s artworks.

F.A.Q. about misc.

Where to get info about other Croatian Naive Art masters?
Please contact The Museum of Croatian Naive Art, Zagreb – www.hmnu.hr

Can I visit your gallery?
We do not have our own, real gallery any more, nor hold share of any other gallery.
Since the year 2000 we are completely turned towards on-line market, cooperating with 3rd party galleries and institutions in Croatia and abroad.

Most of our vast collection of artworks is in safe locations and/or are being exhibited on exhibitions only.